Support
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Articles
Recent activity by Support-
Payments
Always meet the seller in person and transfer cash only when you are sure that the product is in conformity with the description placed in the announcement. Never transfer money in advance and do n...
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Do I need to register to use OLX?
You can post, search for ads and navigate the site without being a register user. To edit your ad, check your conversations to buyers and sellers, and delete your ads, you need to create an accoun...
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I did not receive the account email confirmation
If you did not receive the email with your account confirmation, please verify the following: Click on Register once again Try to register again, using the same email address you used before. In c...
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I cannot access my account
If you are experimenting problems to access your account, please verify the following: Check if your email and passwords are correct Recover your password. This will send an automatic email to you...
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Modify password
Follow these steps to change the password of your account: Go to OLX Click on "Login" and enter your email and password Click on “My ads”. You can find this option at the upper right section of th...
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Modify email
In case you want to modify your email address, please Contact Us We will answer you as soon as possible.
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How to delete messages?
At the moment, is not possible to delete the conversations you made with Sellers and Buyers. If you want to report a conversation, or you have a problem with a user, please Contact Us.
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Where can I find my messages?
To access to the messages you sent or received, you need to be a register user. If you don't have an account, register here. You will see all the ads you posted with the same email address, and the...
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I cannot send messages
If you are experimenting problems when you try to send messages to seller, please Contact Us! Important! On the description of your email, add all the info related with the problem, and if you are ...
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My Favorites
If you are interested in different ads and you want to save them to check them later, you can mark them as "Favorites" Follow these steps to use it: Login to your account Search for the product yo...